Addressing Examination-Related Concerns

Vidya University recognizes the importance of addressing student concerns and grievances, especially those related to examinations. To facilitate effective communication and resolution of issues, the university has established a dedicated Student Grievance Cell.

Purpose of the Grievance Cell

• To provide a platform for students to voice their concerns and grievances related to examinations.
• To investigate and address complaints in a timely and impartial manner.
• To ensure fairness, transparency, and equity in the examination process.
• To foster a positive and supportive learning environment.

Procedure for Redressal

• Submission of Grievance
  • Students can submit their grievances in writing, either in person or through email, to the Grievance Cell.
  • The grievance should clearly state the nature of the problem, relevant details, and supporting documentation (if any).
• Acknowledgment of Grievance
  • The Grievance Cell acknowledges the receipt of the grievance within a specified timeframe.
• Resolution
  • Based on the findings of the investigation, the Grievance Cell takes appropriate action to resolve the grievance.
  • Possible actions may include:
    • Re-evaluation of answer scripts
    • Recalculation of marks
    • Correction of errors in the examination process
    • Taking disciplinary action against individuals responsible for misconduct
• Communication of Resolution
  • The Grievance Cell communicates the outcome of the investigation and the resolution to the student in writing.

Steps for Student Grievance Redressal Process

• Submit a Written Grievance: Clearly state the nature of the problem, relevant details, and supporting documentation.
• Seek Clarification from Concerned Faculty: If possible, discuss the issue with the concerned faculty member to seek clarification.
• Approach the Department Head: If the issue is not resolved, approach the department head to discuss the matter further.
• Contact the Grievance Cell: If the issue remains unresolved, submit a formal written grievance to the Grievance Cell.
• Await Investigation and Resolution: The Grievance Cell will investigate the matter and take appropriate action.
• Review the Resolution: If the resolution is not satisfactory, the student may appeal the decision to a higher authority within the university.

By following these procedures and steps, students can effectively address their examination-related concerns and seek appropriate resolution.